Shipping policy

Shipping rates are calculated based on size and destination. We offer expedited shipping for an additional fee as well!

Please note for international orders, we are not responsible for any additional duties or tariffs that may be accumulated upon arrival to the destination country.

Free standard shipping with all orders over $40. All active subscribers get free standard shipping.

We can ONLY guarantee changes to addresses within 30 minutes of placing an order. If you ordered less than 30 minutes ago, please contact us ASAP! While we can't guarantee a change of address, we can do our best!

So you've been waiting for a few days and your package doesn't seem to be moving? We know this can be very frustrating, and we certainly understand how you feel!

Sometimes, there's a delay between the info being updated and the actual movement of the package from one of our partner fulfillment centers. It's often the case that the package is actually in transit to its destination or has already arrived, but the tracking information needs some additional time for that to reflect.